Terms & Conditions

Effective Date: July 12, 2026

Welcome to TERRAOPS LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, services, and any information made available through our website.

By accessing or using this website, requesting our services, or communicating with us, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please discontinue use of our website and services.

1. Company Information

TERRAOPS LLC

228 Gordon Ave

Romeoville, IL 60446

United States

Email: contact@terraopsllc.com

2. Our Services

TERRAOPS LLC provides independent technology support services and related assistance designed to help customers resolve a variety of technical issues. Depending on customer requirements, our services may include technical troubleshooting, computer support, printer assistance, email configuration, software guidance, remote assistance, and other technology-related support services.

All services are provided by TERRAOPS LLC or its authorized representatives. We continually strive to provide accurate information, professional assistance, and high-quality customer service.

3. Independent Service Provider

TERRAOPS LLC is an independent service provider.

Unless expressly stated otherwise, we are not affiliated with, endorsed by, authorized by, or sponsored by any third-party manufacturer, software developer, hardware company, operating system provider, printer manufacturer, email provider, or trademark owner.

Any trademarks, logos, product names, or brand names appearing on this website remain the property of their respective owners and are used solely for identification and compatibility purposes.

4. Acceptance of Services

By requesting our services, you acknowledge that:

You are at least 18 years of age or have permission from a legal guardian.
You are authorized to request support for the device, software, or account involved.
The information you provide is accurate and complete.
You agree to cooperate during the troubleshooting process.
You understand that certain technical issues may require additional information or verification before assistance can be provided.

5. User Responsibilities

When using our website or services, you agree to:

Provide accurate and truthful information.
Maintain the confidentiality of your own accounts and passwords.
Use our services only for lawful purposes.
Avoid transmitting malicious software, viruses, or harmful code.
Refrain from attempting to disrupt the operation or security of our website or systems.

Failure to comply with these responsibilities may result in suspension or termination of services.

6. Pricing and Payments

Where applicable, pricing for services will be communicated before work begins.

By purchasing any service, you agree to pay all applicable fees associated with your order.

Payment methods accepted may vary depending on the service requested.

Failure to complete payment may result in suspension or cancellation of requested services.

7. Appointment and Service Availability

Service availability may vary depending on technician availability, customer location, technical requirements, and scheduling.

While we make reasonable efforts to provide timely assistance, we do not guarantee immediate availability or resolution times.

8. Intellectual Property

All content published on this website, including but not limited to:

Text
Graphics
Images
Logos
Icons
Software
Website design
Layout
Documentation

is the property of TERRAOPS LLC or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, copy, modify, distribute, republish, or commercially exploit any content without our prior written permission.

9. Website Use License

We grant visitors a limited, non-exclusive, revocable license to access and use this website solely for personal, informational, and lawful purposes.

You may not:

Copy website content for commercial purposes.
Reverse engineer website functionality.
Attempt unauthorized access to our systems.
Remove copyright or proprietary notices.
Interfere with website security or operation.

10. Disclaimer

The information and services provided through this website are offered on an “as available” and “as is” basis.

While we make reasonable efforts to provide accurate information and professional technical assistance, we do not guarantee that:

Every technical issue can be resolved.
Our website will operate without interruption.
Information published on this website will always be complete, current, or error-free.
Every service will produce a specific outcome.

Technical issues may vary depending on hardware, software, operating systems, third-party products, or user-specific environments.

11. Limitation of Liability

To the fullest extent permitted by applicable law, TERRAOPS LLC shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from:

Use of our website.
Inability to access our website.
Technical failures.
Loss of data.
Business interruption.
Device malfunction.
Software incompatibility.
Third-party services.

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim, where permitted by law.

12. Third-Party Websites

Our website may contain links to third-party websites for informational purposes.

We do not control, monitor, or endorse the content, security, privacy practices, or availability of any third-party websites.

Users access external websites entirely at their own discretion.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

Our Privacy Policy explains how personal information is collected, stored, used, and protected.

14. Compliance and Business Practices

TERRAOPS LLC is committed to conducting business with transparency, professionalism, and integrity.

We strive to ensure that our website content, advertising, customer communications, and business practices are accurate, truthful, and compliant with applicable laws and industry standards. We also endeavor to align our advertising practices with applicable Google Ads policies and guidelines relating to transparency, consumer protection, and responsible advertising.

Nothing in these Terms shall be interpreted as creating an endorsement, certification, approval, or partnership with Google or any other third party.

15. Modifications to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Updated versions will become effective immediately upon publication on this website.

Your continued use of the website after changes have been posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Illinois, without regard to its conflict of law principles.

Any legal disputes arising from these Terms or the use of our website shall be subject to the jurisdiction of the appropriate courts located in Illinois, unless otherwise required by applicable law.

17. Contact Information

If you have any questions regarding these Terms & Conditions or our services, please contact us.